WELCOME TO WISE HEALTHCARE
Individual Centric Approach to Supporting NDIS Participants
We are a team of likeminded people wanting to make a contribution in lives of senior and disabled members of the local community towards making their life goals achievable in more possible ways with independent choice and control.
Our Commitment:
At Wise HealthCare, we understand the unique challenges faced by individuals with disabilities and their families. Our mission is to provide top-notch NDIS services that foster independence, choice, and inclusion. With years of experience, a passionate team, and a client-centered approach, we are here to guide you through every step of your NDIS journey.
We are committed to delivering tailored Individualised Supports for NDIS participants. Our individual centric approach ensures that each individual’s unique goals, preferences, and needs are at the forefront, fostering empowerment, independence, and a higher quality of life within the NDIS framework with their NDIS Plans.
Wise Healthcare Vision & Values
Driven by our unwavering commitment to our vision, mission, and core values, we have consistently propelled our organization toward positive growth and meaningful impact.
VISION
At Wise Healthcare, our vision is to empower individuals living with disabilities to lead lives filled with dignity, purpose, and limitless possibilities. We envision a future where every person, regardless of their disability, has the opportunity to thrive, pursue their dreams, and actively contribute to their communities
MISSION
Our mission is to provide exceptional and compassionate support to NDIS participants, fostering independence, well-being, and inclusion in society. We are dedicated to delivering tailored, high-quality services that enhance the lives with commitment to integrity and unwavering advocacy for the rights and aspirations of individuals with disabilities.
VALUES
Collaboration is central to our approach, as we believe that working closely with participants, their families, caregivers, and the wider disability community ensures services that are tailored and effective. Our engagement with local communities is paramount, as we seek to raise awareness, understanding, and promote independence of individuals.
FAQs – Frequently Asked Questions
The NDIS covers a wide range of services and supports designed to help individuals with disabilities lead more fulfilling lives. These can include assistive technology, personal care assistance, therapeutic services, transportation, home modifications, and more. The specific services and supports you receive are determined through a collaborative process between you and your NDIS planner or coordinator. They consider your specific goals, needs, and aspirations to create a plan that outlines the services and supports you’re entitled to receive.
“Reasonable and necessary” supports, as defined by the NDIS, are those services and supports that are considered essential and appropriate for an individual to achieve their goals and participate in the community. These can include both funded supports (provided by the NDIS) and informal supports (provided by family, friends, or the community). Informal supports refer to assistance that you receive from your personal network, such as family members helping with daily tasks or friends providing emotional support. While informal supports are not funded by the NDIS, they play a vital role in complementing the formal supports provided through your NDIS plan.
Examples of “reasonable and necessary” supports can include assistive technology, personal care assistance, therapy services, home modifications, transportation assistance, and other services or equipment that directly address the participant’s disability-related needs.
Informal supports can involve a wide range of assistance, including family members helping with household chores, friends offering companionship and social interaction, neighbors providing transportation, or community groups offering volunteer services.
Advocating for your needs within the NDIS system is essential to ensure that your plan reflects your goals and requirements accurately. To do this, it’s helpful to:
- Clearly communicate your goals and aspirations to your NDIS planner or coordinator.
- Provide specific examples of how your disability affects your daily life and why certain supports are necessary.
- Be proactive in discussing any changes in your circumstances or needs.
- Seek support from disability advocacy organizations, which can offer guidance and assistance in navigating the NDIS system.
- Understand your rights and responsibilities as an NDIS participant, as outlined by the NDIA.
Your NDIS planner or coordinator plays a crucial role in the NDIS process. They are responsible for:
- Assessing your eligibility and conducting initial planning meetings.
- Collaborating with you to develop a personalized NDIS plan based on your goals and needs.
- Providing information about available services, service providers, and the NDIS process.
- Assisting you in managing your plan, including reviewing and making necessary adjustments.
- Offering guidance on how to access and use your funded supports effectively.
- Connecting you with relevant community resources and support networks.
Your planner or coordinator is your main point of contact with the NDIS, and they are there to support you every step of the way.
If you are dissatisfied with your NDIS plan or the services you are receiving, it’s essential to take the following steps:
- Discuss your concerns with your NDIS planner or coordinator. They can help address issues or initiate a plan review if necessary.
- If issues persist, consider seeking assistance from a disability advocacy organization or ombudsman service.
- Document your concerns and keep records of any communication related to your NDIS plan.
- Familiarize yourself with the NDIS Complaints Management and Resolution Framework, which outlines the steps for lodging a formal complaint with the NDIA.
Remember that the NDIS is committed to ensuring participants receive appropriate and high-quality support, and there are processes in place to address concerns and disputes.
NDIS funding is allocated based on your individualized NDIS plan, and it is categorized into different support categories, such as Core Supports, Capital Supports, and Capacity Building Supports. To manage your NDIS budget effectively:
- Understand the different funding categories and what each covers.
- Keep track of your spending within each category to ensure you stay within your budget.
- Discuss any changes or adjustments to your plan with your NDIS planner or coordinator.
- Explore options for plan management, including self-management, plan management, or agency management, depending on your preferences and abilities.
- Seek financial advice if needed to help you make the most of your NDIS funding while meeting your goals and needs.
Effectively managing your NDIS budget is crucial to maximizing the benefits of the scheme and achieving your desired outcomes.
These comprehensive responses should provide valuable information to your website visitors, industry professionals, and NDIS participants, helping them better understand the NDIS and its processes.
Why Choose Wise Healthcare?
Personalized Approach: We understand that every individual is unique. Our services are tailored to your specific needs, ensuring you receive the support that matters most to you.
Expert Team: Our team comprises experienced professionals who are passionate about improving the lives of individuals with disabilities. We are dedicated to your well-being and progress.
Transparent Communication: We believe in open and transparent communication. We keep you informed every step of the way, ensuring you have a clear understanding of your NDIS plan and services.
Community Integration: Our focus on social and community participation ensures that you remain connected and engaged within your local community, fostering a sense of belonging and fulfillment.
