About Wise Healthcare
Your trusted NDIS service provider in Melbourne, built on a person-centred, individual-centric approach to disability support. We are a passionate team dedicated to fostering independence, choice and inclusion for every participant we serve.
Wise Healthcare Australia — NDIS Registered Provider 4050046544
An individual-centric approach to supporting NDIS participants.
We are a team of likeminded people wanting to make a contribution in the lives of senior and disabled members of the local community, towards making life goals achievable in more ways possible, with independent choice and control.
Our Commitment
At Wise Healthcare, we understand the unique challenges faced by individuals with disabilities and their families. Our mission is to provide top-notch NDIS services that foster independence, choice and inclusion. With years of experience, a passionate team and a client-centred approach, we are here to guide you through every step of your NDIS journey.
We are committed to delivering tailored individualised supports, ensuring each individual's unique goals, preferences and needs are at the forefront, fostering empowerment and a higher quality of life.
Driven by purpose.
Empower individuals living with disabilities to lead lives filled with dignity, purpose and limitless possibilities, where every person can thrive and contribute to their communities.
Provide exceptional and compassionate support to NDIS participants, fostering independence, well-being and inclusion through tailored, high-quality services delivered with integrity.
Collaboration with participants, families, caregivers and the wider disability community, ensuring tailored, effective services and raising awareness in our local communities.
We believe in
The principles that shape every conversation, decision and support we deliver.
Person-Centred Care
Every plan starts with the participant, their goals, routines, culture and the people who matter to them.
Cultural Respect & Inclusion
We welcome people from all backgrounds and identities, and we acknowledge the Traditional Owners of the land on which we work.
Integrity & Transparency
Clear pricing aligned with the NDIS Price Guide, honest conversations, and no surprises on your invoice or in your plan.
Continuous Improvement
We learn from every participant, family and worker, and refine our supports so they actually get better over time.
Empowerment Through Choice
Real choice and control, you pick your supports, your workers and the way you want services delivered.
Accountability & Safety
Vetted, trained workers, NDIS-aligned safeguards and a team you can reach when it matters most.
Two trusted trading names, one registered provider
GEM Services Group Pty Ltd · ABN 74 611 793 983 · NDIS Registration 4050046544
Wise Healthcare Australia is a registered business name of GEM Services Group Pty Ltd, a registered NDIS provider. GEM Services Group Pty Ltd also trades as Magnum Support Services. Both brands share one management framework, quality system and participant safeguards.
Wise Healthcare Australia delivers participant-facing supports through wisehealthcare.com.au, while Magnum Support Services continues its established offering, including Plan Management, through magnumsupports.com.au.
Learn about our company structure- • GEM Services Group Pty Ltd, NDIS-registered provider
- • Wise Healthcare Australia and Magnum Support Services trading names
- • Plan Management delivered directly by Magnum
- • Shared ABN and NDIS registration
- • Aligned NDIS Practice Standards & safeguarding
Leadership with purpose
When we started Wise Healthcare, the vision was simple, build a service where every participant feels heard, respected and genuinely supported. Disability support is deeply personal, and it deserves a team that turns up with care, consistency and real accountability.
Our work is built on collaboration, with participants, families, carers and the wider community. Every support we deliver is a small contribution towards a bigger goal, lives lived with dignity, independence and the freedom to choose. Thank you for trusting us to walk that journey with you.
Ready to get the support you deserve?
Speak with our Client Relationship Officers today, no waiting, no hassle. We'll help you understand your plan and find the right supports.