What is the difference between “reasonable and necessary” and “informal supports”?

“Reasonable and necessary” supports, as defined by the NDIS, are those services and supports that are considered essential and appropriate for an individual to achieve their goals and participate in the community. These can include both funded supports (provided by the NDIS) and informal supports (provided by family, friends, or the community). Informal supports refer to assistance that you receive from your personal network, such as family members helping with daily tasks or friends providing emotional support. While informal supports are not funded by the NDIS, they play a vital role in complementing the formal supports provided through your NDIS plan.

Examples of “reasonable and necessary” supports can include assistive technology, personal care assistance, therapy services, home modifications, transportation assistance, and other services or equipment that directly address the participant’s disability-related needs.

Informal supports can involve a wide range of assistance, including family members helping with household chores, friends offering companionship and social interaction, neighbors providing transportation, or community groups offering volunteer services.