If you are dissatisfied with your NDIS plan or the services you are receiving, it’s essential to take the following steps:

  • Discuss your concerns with your NDIS planner or coordinator. They can help address issues or initiate a plan review if necessary.
  • If issues persist, consider seeking assistance from a disability advocacy organization or ombudsman service.
  • Document your concerns and keep records of any communication related to your NDIS plan.
  • Familiarize yourself with the NDIS Complaints Management and Resolution Framework, which outlines the steps for lodging a formal complaint with the NDIA.

Remember that the NDIS is committed to ensuring participants receive appropriate and high-quality support, and there are processes in place to address concerns and disputes.

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