Careers
NDIS Service

Short-Term Accommodation (STA) & Respite

A safe, supportive and enjoyable temporary stay, giving participants and caregivers the break they deserve.

12+
NDIS Services
24/7
Support Available
0
Waiting Periods
A break that recharges

What a short-term respite stay feels like

STA gives participants a safe, welcoming change of scene — and families a real break. Comfortable rooms, warm meals, friendly faces and gentle activities make every stay feel like time well spent.

Support worker greeting a smiling participant arriving with a small suitcase
01
Warm welcome on arrival
Small group craft activity around a table with a support worker helping
02
Activities & craft
Guests and support worker sharing a homemade meal around a long dining table
03
Shared meals
Comfortable cosy guest bedroom with fresh white linen and side lamp
04
Cosy guest rooms
Participant relaxing in a sunny backyard chair with a support worker chatting
05
Garden & quiet time
Small group playing a board game around a coffee table in the evening
06
Evening games & company
Everyone deserves a break, both participants and their caregivers. Whether you're looking for a change of environment, an opportunity to develop new skills, or simply a temporary place to stay with the right level of support, our STA & Respite services provide a home away from home.

What's included

  • Planned and emergency respite
  • Weekend, weekly and longer stays
  • 24/7 support during your stay
  • Personal care and clinical support if needed
  • Daily activities and outings
  • Group programs and skill-building
  • Accessible, comfortable accommodation
  • Healthy meals included

What a stay looks like

We plan stays around your routine, dietary needs and preferred activities. Every guest has their own goals, relaxation, social connection, life-skill development, or a chance for family carers to recharge, and we build the stay around them.

Emergency and short-notice respite

When carers face unexpected circumstances, we can usually offer short-notice respite to keep everyone safe and supported. Call us anytime to discuss availability.

Supporting carers and families

Caring for a loved one is rewarding, but it's also relentless. Regular respite is one of the best ways to protect a carer's health, relationships and wellbeing, and to keep the long-term caring arrangement sustainable. We work with families to plan respite in advance, so it becomes a normal, expected part of life rather than a last resort.

What makes our stays different

Small group sizes, a homely environment, varied daily activities and properly trained support workers, including registered nurses on call for participants with clinical needs. We provide accessible bedrooms, communal lounge spaces, and outings tailored to the guests staying that week.

Funded through your NDIS plan

STA and respite are typically funded under Core, Assistance with Daily Life. We'll help you check your plan, confirm available funding and coordinate the booking with your support coordinator or plan manager. Stays can be paid by NDIA-managed, plan-managed or self-managed participants.

Cosy comfortable respite house bedroom with soft natural light
A safe, supportive and enjoyable temporary stay, giving participants and caregivers the break they deserve.
Our approach

How we support you with Short-Term Accommodation (STA) & Respite

A straightforward, four-step process designed around your goals and your NDIS plan.

Personalised Assessment

We take the time to understand your goals, routines, preferences and the supports already in your life.

Tailored Support Plan

A clear, NDIS-aligned plan with the right frequency, hours and outcomes mapped to your funding.

Matched, Vetted Workers

Trained, screened workers matched to your needs, language, gender preference and personality.

Ongoing Reviews & Flexibility

Regular check-ins so your supports keep pace with changing goals, plans and circumstances.

FAQs

Frequently asked questions

Participants who need a short stay away from home, and families and carers who need a planned break, while supports continue around the clock.

STA typically funds up to 28 days per year, used in single stays or shorter blocks. We help you plan this in line with your funding.

Daily living support, meals, transport, social outings and recreation activities, all built around your interests and goals.

Usually our team delivers care in our STA settings, but we can discuss continuity arrangements where it makes clinical sense.

Ready to get started with Short-Term Accommodation (STA) & Respite?

Speak with our Client Relationship Officers today, no waiting, no hassle. We'll help you understand your plan and find the right supports.